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Unified Communications

Unified Communications (UC) describes the integration of real-time, enterprise, communication services such as instant messaging (chat), presence information, voice (including IP telephony), mobility features (including extension mobility and single number reach), audio, web & video. It can in a nutshell be described as communications being integrated in order to optimize business processes. This approach to communication takes advantage of the technology revolution by digitizing most forms of communications. This allows organizations to significantly increase its effectiveness and cost savings.

IT-IQ Botswana Provides the following UC services:

  • Design and Implementation and support of Unified Communication systems
  • Pre-sales Consultancy services to assist clients in choosing the best UC Solution for their environment.

As a Cisco® Certified Partner, we can help you more efficiently manage communications—and your small business with Cisco Unified Communications. By securely unifying voice, data, and video, with mobility and wireless networking, we can give your business a more efficient way to communicate and a much bigger voice.

IT-IQ Botswana has implemented and maintains a very diverse unified communication system, from marketing leading Cisco Networks Unified Communication Systems to Open Source Asterisk based VOIP PABXs.