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Cisco Smartnet

 

Resolve Problems Faster, Reduce Risk, Increase Operation Efficiency
No matter the size of your business you are vulnerable to revenue loss from a network outage. Business success requires maintaining high service levels for your network while reducing costs and expanding your network as your business grows. Cisco Smart Net Total Care(SmartNet®) can help you meet these objectives.

Services Overview
Cisco Smart Net Total Care helps reduce downtime with fast, expert technical support and flexible hardware coverage provided by the Cisco Technical Assistance Center (TAC). It offers integrated smart capabilities, providing current information about your installed base, contracts, and security alerts to enhance the efficiency of your support workflows.

What’s Included?

  • Award-winning technical support from the Cisco TAC
  • Advance hardware replacement, in as little as two hours
  • Operating System (OS) software updates
  • Access to online resources
  • Entitlement to Cisco installed base insights through smart capabilities

 

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