banner

Refund and Withdrawal Policy-Testing

Please take note of the following when considering withdrawal or refunds on your booked exams:

  1. For testing exams that are booked online directly by the client, IT-IQ Botswana will not be able to engage the test provider for a reschedule or refund or cancellation. This transaction is directly between the client and the test provider.
  2. For exams booked via IT-IQ Botswana, once the exam is booked and paid for it cannot be refunded. Reschedules may be requested but is at the discretion of the testing body and may require supporting documentation from the client.
  3. Any exams booked must be taken within 3 months from the date of booking else the booking will be void.